857 Reviews Found
Confirmed Service Customer
Alex did a good job keeping me informed. It took over 2-hours for a fairly simple job. Maybe as a "walk in" I would have gotten service sooner. The appointment system doesn;t seem to be working very well.
John P.
GOODYEAR
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
I just want to say Marlena is a excellent service agent she is very knowledgeable and professional when dealing with my vehicles!! She keeps me updated at what is going on with my vehicles and she makes sure that I have a courtesy ride to and from if needed to make sure I’m not inconvenienced while my vehicles are being serviced.Thanks
Jerry J.
AVONDALE
Business Response
Hi there, thank you so much for your positive comments about Yates Buick GMC INC.! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Everyone was very pleasant and accommodating.
Joseph P.
PHOENIX
Business Response
Joseph Palumbo, thanks again for taking the time to leave us this information about your recent visit. Thank you, and have a fantastic day!
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Confirmed Service Customer
Always helpful very informative. Well explained.
Noemi C.
BUCKEYE
Business Response
Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
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Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I made an appointment for service at 3pm and left at 5:30 why make an appointment.
Robert R.
PEORIA
Business Response
We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. We want to research your situation and discuss options to make things right. Please contact our team at your earliest convenience so we can work on a solution.
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Confirmed Service Customer
My ac condenser was done in time and Ashley was great to work with.
Daniel M.
GOODYEAR
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
James was knowledgeable, friendly, and easy to work with.
Morgan S.
MESA
Business Response
We're glad to hear you found our staff friendly and knowledgeble! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Until the next time we meet, take care!
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Business Response
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Mike Martino, our sales person, was exceptional. The entire team worked so well together helping guide us with our purchase. We continue to be impressed with the entire staff and their dedication to our happiness/satisfaction and our overall experience. We will continue to purchase cars from the Yates team as a result.
Nathan S.
WADDELL
Business Response
Congratulations on your new vehicle! Thank you for choosing us as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Until the next time we meet, take care!
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!
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Confirmed Sales Customer
Adrian was a joy to work with! Very polite, accommodating and professional. He had quick and informed answers to all my tough questions which made for a swift and pleasurable transaction!
Michael H.
GOLD CANYON
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!
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Confirmed Service Customer
EVEN THOUGH IT MAY COST A LOT AT TIMES, I'LL ALWAYS COME BACK THANKS TO ASHLEY & THE GREAT SERVICE AT YATES. THEY ALWAYS TAKE GOOD CARE OF ME & GIVE IT TO ME STRAIGHT FORWARD.
Brent D.
GLENDALE
Business Response
Thank you for choosing us as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
100% better than the last time I brought in a vehicle. Cherish kept me informed of the status of my vehicle and was very helpful and friendly.
Ernest O.
LITCHFIELD PARK
Business Response
Congratulations on your new vehicle! We're glad to hear you found our staff friendly and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Michael Martino was great. He was honest and up front with everything. This was the best and easiest car buying experience I’ve had in a very long TIME! 10/10 experience.
Kurt C.
KAYENTA
Business Response
Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience and we are glad you found this to be the case during your visit! We hope to be of service to you again in the future. Have a nice day!