1072 Reviews Found
Confirmed Service Customer
Tyler Yates set up everything and it went smooth
Steven J.
SUN CITY WEST
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
On time, courteous people, great care of my car, clean -and great waiting room. Extremely satisfied!
Joy M.
GOODYEAR
Business Response
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
Michael Kennedy was amazing. He was professional, knowledgeable and helpful. He got me an appt super quick. I wouldn’t usually go to a dealership to fix an issue but my dad recommended i go here. I was very surprised that the diagnosis fee doesn’t go towards the issue. My sunglasses were also stolen out of my car, waiting to hear back from the dealership to see if they have cameras because those sunglasses are very meaningful.
Blake T.
LITCHFIELD PARK
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Yates Buick GMC INC. (623) 748-0839
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Yates Buick GMC INC.. Until the next time we meet, take care!
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Business Response
Hi, thank you so much for your high rating. We're looking forward to your next visit with us!
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
On time no additional charges or push to add like my previous dealer did
Ron S.
GOODYEAR
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Yates Buick GMC INC.. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Car broke down and service advisor Ashley provide me with a tow within minutes of my call. Repair was completed in one day.
John C.
GOODYEAR
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Yates Buick GMC INC.
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Confirmed Service Customer
The young lady who helped me was so very nice! This is the second time dealing with her. (Can’t remember her name) as far as the sales side it was ok. Didn’t appreciate Yates forcing me to take the 8k extended warranty when I bought. I might give Yates another chance when I go to buy again.
Kamell R.
PEORIA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Yates Buick GMC INC. and we hope to see you again soon! We're looking forward to your next visit with us!
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Confirmed Sales Customer
We did not have a good experience with Kelley R. whom we constantly caught lying to us wether it be what is and isn’t available on the lot or exaggerating the amount of gmc rewards we would get with our purchase. It wasn’t until we worked with a different salesman that we decided to buy a vehicle. We cannot recommend Yates to family or friends because of Kelley’s deceitful way of doing things.
Sara A.
BUCKEYE
Business Response
Hi, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (623) 748-0839 so we can work towards a resolution.
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Confirmed Service Customer
Very professional people. Ashley has always provided excellent service.
William M.
AVONDALE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Yates Buick GMC INC.
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Confirmed Service Customer
Ashley at the Service Department is amazing! I highly recommend her to help you for all your service needs.
Norma P.
BUCKEYE
Business Response
Norma Pina, thanks again for taking the time to leave us this information about your recent visit. If you're ever in need of more help, please let us know!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Yates Buick GMC INC.. Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Respectful and professional. I’m happy to see the change, we purchased our 08 Pontiac solstice from your dealership and still own her.
Phyllis K.
LITCHFIELD PARK
Business Response
Hi, thank you so much for your high rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!
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Business Response
Hi, we are so happy to read such a great review about Yates Buick GMC INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Hi, thanks for taking the time to leave a review.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
I was fit in last minute and was taken care of in a timely manner.
Ralph C.
PHOENIX
Business Response
Hi, we are so happy to read such a great review about Yates Buick GMC INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!