897 Reviews Found
Confirmed Service Customer
Satisfied with the inspection conducted on my vehicle and the turn around was good.
Humberto D.
GOODYEAR
Business Response
Hi, we really appreciate your positive review! Thank you, and have a fantastic day!
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Confirmed Service Customer
My car was taken care of. I’m not a fan of my service advisor. It’s not a good fit for me . I always wait for my car. So if questions come up, come ask. I know I opted to use a text feature as well !! I just feel as my car ages and warranty expires. The customer service diminishes overall.
Lisa W.
PHOENIX
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Ashley was terrific and it was great to have Josie provide transportation home while my car was in service. I appreciated that the techs saved the bad/worn/rusted parts for me to see. Ashley even called later with rebate info that she discovered. Great, efficient service.
Jim S.
PARK CITY
Business Response
Hi there, thank you for taking the time to leave a review for us at Yates Buick GMC INC.. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
We had issues with the sales manager about him saying we HAD to finance the truck for four months even thou we were paying cash for the truck. Once the head manager took this guy out of the picture the rest of the sale went smoothly except the delivered the truck without an antenna on the truck.
Daniel C.
BUCKEYE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Alex Duenas was very professional and courteous during my recent visit.
Jerome H.
GOODYEAR
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Service was done in a timely way. Only issue was that I got an email for 10% off the quoted service price but at the point of service, I was told since I didn’t have the email with me, no discount. I did not feel that was right.
Judith B.
GOODYEAR
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Sales Customer
Bob and everyone at Yates was very responsive and helpful while trying to select a new car. I had a certain urgency due to my prior vehicle be damaged in an accident. Getting a great deal was a big plus for me. I'm really thrilled with my new Buick Envista!
Noah A.
BUCKEYE
Business Response
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Murphy was a great young man persisted. I did not get the color I wanted, but 2024 Terrian is great. See in 8mos.
Thomas M.
PHOENIX
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Confirmed Sales Customer
You have an awesome team work there! Bob my sales rep, did a great job! He knew not to be a pushy and he listen to what I was looking for in a truck. So, thank you Bob for being an awesome person to work with!!
Daniel G.
TOLLESON
Business Response
Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!
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Business Response
We're pleased to meet your expectation. We sincerely value your business and look forward to your next visit!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Service Customer
They did what i wanted done in a timely manner
Jerry D.
GLENDALE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
The whole team was friendly and respectful. I would recommend this dealership to a friend.
Eric V.
PHOENIX
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
Sometimes miscommunications happens between this and that. But in the end you guys made it right and i really appreciate that. Life isn't perfect, but when you deal with people that understand that and make it all right for you it means a lot. I would buy again here, i would service my truck here always. Thanks service dept. I drove off happy and thats golden. His name is Chris i am not mistaken. He has hot wheels on his desk.
Edgar G.
PHOENIX
Business Response
Thank you for choosing us as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Judith helped me out and was super nice and helpful.
Andy F.
BUCKEYE
Business Response
We're glad to hear you found our staff nice and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
We had excellent service with our salesman Julio. We wanted a particular color they did not have for our Terrain. Julio drove to a different dealership on his day off to get the Terrain we wanted. Also Pedro in the finance department was awesome. Except for a few hiccups everything went smoothly. We would highly recommend Yates GMC to family and friends!
Julie W.
TONOPAH
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Sales Customer
Terrific experience because of Sean Murphy and managers Andrew and Matthew. My wife and I are thankful for their help in purchasing our new vehicle.
James T.
GOODYEAR
Business Response
Congratulations on your new vehicle! We are able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.