Confirmed Service Customer
Had oil change and they spilled oil all over top of motor. Had them clean up. Battery hold down never installed right by manufacturer. Told and showed them. 1 screw put in with by hand,not tightened. Had that fixed. They didn't put a nut to hold other end,Had that fixed.They checked air filter and over tightened screws with screw gun. They didn't even put 1 screw in back that is below maf sensor. Had them fix. They don't cover seats anymore. Was told by service they are supposed to on every vehicle. I asked people in oil lube office and they said they don't know where to find them. Seems to me that management is not pushing any of these issues. Techs in shop should know what to do,but aren't.
James C.
GOODYEAR,
AZ
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (623) 748-0839 when you can so we can address this situation directly. Thank you and have a great day.
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