838 Reviews Found
Confirmed Sales Customer
Bob and everyone at Yates was very responsive and helpful while trying to select a new car. I had a certain urgency due to my prior vehicle be damaged in an accident. Getting a great deal was a big plus for me. I'm really thrilled with my new Buick Envista!
Noah A.
BUCKEYE
Business Response
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Murphy was a great young man persisted. I did not get the color I wanted, but 2024 Terrian is great. See in 8mos.
Thomas M.
PHOENIX
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Confirmed Sales Customer
You have an awesome team work there! Bob my sales rep, did a great job! He knew not to be a pushy and he listen to what I was looking for in a truck. So, thank you Bob for being an awesome person to work with!!
Daniel G.
TOLLESON
Business Response
Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!
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Business Response
We're pleased to meet your expectation. We sincerely value your business and look forward to your next visit!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Service Customer
They did what i wanted done in a timely manner
Jerry D.
GLENDALE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
The whole team was friendly and respectful. I would recommend this dealership to a friend.
Eric V.
PHOENIX
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
Sometimes miscommunications happens between this and that. But in the end you guys made it right and i really appreciate that. Life isn't perfect, but when you deal with people that understand that and make it all right for you it means a lot. I would buy again here, i would service my truck here always. Thanks service dept. I drove off happy and thats golden. His name is Chris i am not mistaken. He has hot wheels on his desk.
Edgar G.
PHOENIX
Business Response
Thank you for choosing us as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Judith helped me out and was super nice and helpful.
Andy F.
BUCKEYE
Business Response
We're glad to hear you found our staff nice and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
We had excellent service with our salesman Julio. We wanted a particular color they did not have for our Terrain. Julio drove to a different dealership on his day off to get the Terrain we wanted. Also Pedro in the finance department was awesome. Except for a few hiccups everything went smoothly. We would highly recommend Yates GMC to family and friends!
Julie W.
TONOPAH
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Sales Customer
Terrific experience because of Sean Murphy and managers Andrew and Matthew. My wife and I are thankful for their help in purchasing our new vehicle.
James T.
GOODYEAR
Business Response
Congratulations on your new vehicle! We are able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Sales Customer
No complaints, simple easy and great customer service
Carlos D.
WITTMANN
Business Response
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Yates Buick GMC INC.!
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Business Response
Hi there, thank you so much for your positive comments about Yates Buick GMC INC.! We hope to be of service to you again in the future. Best wishes, Yates Buick GMC INC.
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Confirmed Sales Customer
Entire sales and finance team were professional, knowledgeable and timely.
Randy A.
CAVE CREEK
Business Response
Hi, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Detail service was not up to par considering the service charge amount.
Jose M.
PHOENIX
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Business Response
Brenda, thanks again for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I came in to have the remote entry fob put on the Yukon. The part had to be after market and I am good with that. No complaints. I mentioned that I have a passenger seat belt that no longer works and the part has been discontinued. I was surprised that I was not offered to have it replaced with an after market part. I would think that something like ensuring a seat belt working would be more of a concern that the recall for the middle seat belt. The staff was pleasant.
Melanie K.
PEORIA
Business Response
Hi, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!