Dear Yates Buick GMC Customers,

As everyone is aware, the Coronavirus is a serious and concerning situation for everyone. At Yates Buick GMC we are making every effort to limit customer and employee exposure to the virus.

The safety of our customers and employees is our number one priority.

  • We have commenced regular Electrastatic cleaning of our facility and will continue that for the foreseeable future.
  • We are disinfecting all high touch surface areas, including phones, desks, counters, and keyboards several times per day. This will occur every 2-3 hours during business hours.
  • We have removed all magazines from our waiting areas
  • We have asked that our employees wear latex gloves while in our customer's vehicles and replace them after each vehicle.
  • We have enacted "social distancing" – shaking elbows or kicking feet is fun for the meantime.
  • Any employee that doesn't feel well is asked to stay home and be medically cleared prior to returning to work.
  • We will continue monitoring CDC and Federal recommendations and practices.

As a convenience for our customers, we have also taken these additional measures:

  • We will make available pick up and delivery of service vehicles within a 15 mile radius.
  • When you schedule service ask your service advisor about our concierge service.
  • For sales customers who would prefer not to come to the dealership, we have many online methods of looking at inventory and pricing.
  • In addition we are now offering both off site or virtual (through video chat) product demonstrations, as well as off site deliveries of vehicles, documentation, and contracts.

At Yates our concern for the welfare of our customers and employees is paramount. If there are special accommodations that you require, please ask any of my employees. We will do our very best to help.

We Americans are tough resilient people. Together we will win this battle and bounce back stronger than ever.

- Mike Yates - 3/20/2020

We're all in this together ❤️

Posted by Yates Buick GMC on Saturday, March 21, 2020

YOU HAVE QUESTIONS. WE'RE HERE.

If you have questions about your current Buick or GMC vehicle or are interested in purchasing a new one, you can contact our dealership. We are ready to assist where we can.

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CAN I SHOP FOR BUICK OR GMC VEHICLES FROM HOME?

Yes. With our "Shop.Click.Drive" program, you can purchase a new Buick or GMC vehicle; the tools you need to start the purchase process.

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COMPLIMENTARY ONSTAR® CRISIS ASSIST SERVICES

If you have questions about your current Buick or GMC vehicle or are interested in purchasing a new one, you can contact our dealership. We are ready to assist where we can.

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INTEREST-FREE FINANCING FOR 84 MONTHS

Buick & GMC are offering current Buick/GMC owners the benefits of complimentary OnStar®¹ CRISIS ASSIST services for a limited time. With Crisis Assist, you get access to specially trained Advisors who are ready to help 24/7 during emergencies and other unexpected situations.

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WE'RE HERE TO HELP

We are ready to help. Should you require repairs or routine maintenance, you can rest assured knowing that our Buick & GMC Certified Service experts are available to handle your vehicle needs.

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FINANCIAL QUESTIONS?

GM Financial is committed to helping customers through customized account assistance. GM Financial customers in need of help are encouraged to text INFO to 53721, message through the GM Financial mobile app, or contact the GM Financial Customer Experience team at 1-800-284-2271.


CDC CORONAVIRUS GUIDELINES

As the nation's health protection agency, the Centers for Disease Control and Prevention (CDC) offers clear, authoritative and up-to-date guidance and information to help protect people from health, safety, and security threats. We look to them for guidance on our actions.

Visit CDC.Gov

We Are Here For You at Yates Buick GMC in Goodyear, AZ

  1. To activate, press your blue OnStar button and ask for an advisor. Limited-time offer. Services provided by OnStar in its sole discretion. OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Data provided by AT&T. See onstar.com for details and limitations.
  2. Excludes select base trims. Monthly payment is $11.90 for every $1,000 you finance. Example down payment: 3.7%. Must finance with GM Financial. Some customers may not qualify. Not available with some other offers. Take new retail delivery by 3/31/20.
  3. Down payment required at signing, if applicable. Not available with lease and some other offers. Take new retail delivery by 3/31/20.

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