Confirmed Service Customer
When I made the appointment I told them I had 3 issues. Oil change, tire, and tail light out. They did the oil change but could not get to my taiol light. Said they didn't have anyone there that could fix it. I traveled about 50 miles from Mesa after telling them about the problem and they didn't have anyone there that could make the repair? If they would have told me that I would hve arranged the repair for another day. I also told them that I didn't get an owner's manual with the truck and they said they couldn't get one for me. Thanks for your help!
James C.
MESA,
AZ
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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