956 Reviews Found
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We appreciate your positive review about your recent experience with us! Have a great day!
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Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Confirmed Sales Customer
Hector was amazing from start to finish. He didn’t pressure me. They gave me options I asked for and also match my quote for my trade in. He went above and beyond making sure my new car was detailed properly.
Kelly M.
SURPRISE
Business Response
We're always willing to go above and beyond to help you! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
Chris Helm abs Carlos were phenomenal. Ramon was also very helpful throughout the process. We will definitely recommend and be back for future cars.
Antwine B.
AVONDALE
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Service Customer
Our appointment was kept as scheduled. The service advisor was courteous and professional . We were pleasantly surprised at the prompt service. Thanks!
Ivan O.
GOODYEAR
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
The reason we took the car in is because every time we would back up there was a screeching sound coming from the front brakes. They told us that they lubricated the brakes and it should go away, have not heard the noise lately we hope it took care of it.
Maria R.
GOODYEAR
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
GREAT SERVICE AS ALWAYS. THE NEW SYSTEM OF SENDING A MESSAGE ABOUT NEEDED MAINTENANCE AND BEING ABLE TO APPROVE IT WITHOUT WAITING FOR A PHONE CALL IS A PLUS. THEN THE SERVICE REP FOLLOWS UP WITH A CALL.
Jack B.
GOODYEAR
Business Response
Hi, thank you so much for the positive review! Thank you again for the great review!
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Business Response
Thank you for choosing Yates Buick GMC INC. as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Yates Buick GMC INC.
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Confirmed Service Customer
Fast and friendly service from start to finish
Sharon G.
LITCHFIELD PARK
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Yates Buick GMC INC.. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
I said before Mike Kennedy really takes care of his customers.
Michael A.
AVONDALE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Wheeler Bombard, Susan, thanks again for taking the time to leave us this information about your recent visit. We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
So you had my car for about seven days you said you weren’t able to emulate the problem I realize that you had not even driven my car. It was at the same mileage that I brought it in at. I’m really disappointed and I was charged about $620for you to hook it up to a machine
Aisha K.
PHOENIX
Business Response
We are disappointed to learn of your experience here at Yates Buick GMC INC., but will take this opportunity to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Yates Buick GMC INC.
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Confirmed Service Customer
Routine Maintenance with Service Advisor Chris Brown, In/Out as promised!
Bryan G.
PEORIA
Business Response
Hi, thanks for taking the time to leave us this information about your recent experience with us. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I went in for oil change and decided to wait everything was done in 90 minutes I waited in their pleasant waiting room when I was called, and my truck was ready. I didn't know I had any points the dealer had given me when I bought my truck until I went to pay my bill. My service bill would of been over one hundred dollars but thanks to points I had enough for it to be free
Frank B.
PHOENIX
Business Response
Hi, thanks for taking the time to leave us this information about your recent experience with us. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Ashley stands out as an exceptionally professional and delightful service advisor, whose expertise and demeanor have consistently made my service experiences highly satisfactory. Her ability to address inquiries and ensure a smooth process from arrival to completion of service appointments is commendable. The level of communication, care, and comfort provided throughout is truly appreciated.
Carl B.
LITCHFIELD PARK
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing us and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Buying this car was pleasant and stress free. Kelly explained throughout the process.
Russell S.
GOODYEAR
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!