894 Reviews Found
Confirmed Service Customer
Service was great, friendly and helpful advisor.
Jerold D.
GOODYEAR
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Business Response
Antonio Santibanez Rejino, thanks again for taking the time to leave us this information about your recent visit. Thank you again for the great review!
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Confirmed Sales Customer
Real easy especially driving in from Los Angeles
Terrence G.
LOS ANGELES
Business Response
Hi there, your satisfaction is our top priority. We can't wait to see you again, have a great day.
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Confirmed Service Customer
Service was outstanding and Daisy was polite, professional, and knowledgeable.
Ron P.
BUCKEYE
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Ashley got me an appointment for the next day. Said it would be a couple hours as the techs just got back from lunch but had my truck serviced in about an hour.
Donald W.
BUCKEYE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
when my part arrived i was not notified by dealer until i called in to inquire when i was told my part had been there for over a week. Set up install and dropped off vehicle at 8am told by mid day would be ready and notified when completed. I called in at 5pm to again inquire on status and was told its been ready for hours and we close at 6 if you want to pick it up today. Felt like i was bothering the service advisor ..do not see myself returning to this dealership.
Andres M.
GOODYEAR
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Mike made sure to take care of my battery quickly.
Christopher B.
AVONDALE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
I am always assured of the professionalism all of the staff shows, especially Ashley. Ashley is always helpful and informative.
Decarrol C.
TOLLESON
Business Response
Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Eric and his manager made a real effort to get us the color of the car we wanted. The whole process was smooth. This is our fourth or fifth lease with Yates. They have always treated us right.
Judith B.
GOODYEAR
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Yates Buick GMC INC. and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
My advisor, Sean, kept me informed about what needed to be fixed and I was in and out of service quickly.
Derek S.
DYER
Business Response
Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Yates is top notch! Excellent communication and customer service! They are much appreciated!
Gerald H.
GOODYEAR
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Ashley did a great job communicating and keeping me in the loop
Arturo M.
LITCHFIELD PARK
Business Response
Wow, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
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Confirmed Service Customer
Routine maintenance performed perfectly ahead of schedule. Friendly competent customer reps kept me informed throughout. Another visit with the great service I have experienced in the past from this dealership.
Thomas G.
BUCKEYE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!